Welcome to CustomEmbroideredPatches.uk. Your access to, browsing of, or use of our website, products, and manufacturing services is governed by these Terms and Conditions. If you do not agree with any provision outlined within this policy, please discontinue the use of our website and services immediately.
General Information
CustomEmbroideredPatches.uk specialises in the design, production, and sale of custom embroidered patches, custom embroidery badges, and related apparel items. While we make every effort to ensure that all web information is precise and up to date, product descriptions, pricing, specifications, and item availability are not guaranteed to be error-free. All content is subject to change, and we do not guarantee its complete accuracy, completeness, or timeliness.
Product and Service Changes
Our product selections, services, pricing, promotions, and website content may be altered or discontinued at any time, for any reason, and without prior notice. In the event that a product is unavailable, a price is displayed incorrectly, or a technical issue occurs, we reserve the right to cancel the order and issue an appropriate refund as required.
Orders and Artwork Approval
All custom orders require formal customer approval before physical manufacturing can begin. The customer must thoroughly inspect all digital or physical artwork proofs for correct colours, sizing dimensions, spelling, logos, and structural layout design. Once approved, production runs are executed based strictly on that verified proof. CustomEmbroideredPatches.uk is not responsible for any design defects or formatting errors remaining in customer-approved artwork.
Pricing and Payments
All website prices and custom project quotes are subject to change without prior notice. Unless explicitly agreed upon in writing by our directors, full payment is required before your project enters production. All digital payments are processed through secure, third-party payment gateways. We never store or retain sensitive credit card or payment card numbers on our internal servers.
Production and Delivery Logistics
All stated manufacturing timelines and shipping windows are guidelines only and cannot be guaranteed by CustomEmbroideredPatches.uk. Unforeseen manufacturing schedule adjustments, carrier transits, customs inspections, border delays, severe weather, or other factors beyond our control may result in delivery delays. We endeavour to deliver all wholesale orders within the estimated timeframes, but assume no financial liability for losses or damages arising from delivery delays.
Intellectual Property Rights
All information, graphic charts, text layouts, source images, vector designs, branding elements, product descriptions, and site content found on this platform are the exclusive property or copyright of CustomEmbroideredPatches.uk or its licensors. It is strictly prohibited to copy, reproduce, distribute, modify, scrape, or repurpose any website content without receiving express written permission from the rightful owner.
Customer-Submitted Artwork Licensing
By submitting an artwork file, corporate trademark, or logo design, you acknowledge that you hold the legal right to use and reproduce that imagery, or have acquired direct authorisation from the copyright owner. You grant CustomEmbroideredPatches.uk a limited, non-exclusive license to use these materials solely for the purpose of fulfilling your manufacturing order. We assume no liability for intellectual property disputes arising from customer-provided assets.
Limitation of Liability
To the maximum extent permitted under applicable law, CustomEmbroideredPatches.uk shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from your use of our website, products, or services. Our total cumulative liability for any verified legal claim connected to an order shall not exceed the exact monetary sum paid by the customer for that specific order.
Governing Terms and Severability
The use of our website and services is strictly subject to these Terms and Conditions. If any individual provision within these terms is deemed invalid or unenforceable by a court of law, that provision shall be severed, and the remaining terms shall continue in full force and effect. Our failure to enforce any right or strict provision outlined here does not constitute a waiver of that right.
Changes to These Terms
CustomEmbroideredPatches.uk reserves the right to modify these Terms and Conditions at any moment. All adjustments will take effect immediately upon their publication to this website. Continued use of our platform following an update indicates your complete acceptance of the revised Terms.
